Hopefully we've covered everything below, but please drop us an email if you have a question that is not answered here! email@example.com
Orders placed before 21st of the month will be shipped by 26th and arrive a few days later. E.g. if you order before 21st February your box will arrive by the 28th of February. If you order after the 21st February then your box will arrive by the 28th March.
Yes! You are not locked into anything and can cancel at any time by contacting us at firstname.lastname@example.org or logging into your account. You need to cancel before 6th of the month to ensure you don't receive the next month’s box. But fear not, if you ever renew by accident just drop us an email and we will refund you! The other option you have is to pause or skip. We have some subscribers who are allergic to certain ingredients so we skip the boxes that won't work for them.
If you’ve paid for a 3 or 6 month subscription it can be turned off at anytime, meaning we will cancel the next automatic renewal of your subscription. If you want to cancel mid-subscription, for example, if you are moving away, please just let us know - we will never make you receive boxes you don't want and will refund you the difference!
Our cooking kits make a fantastic gift, as recognised by winning an award for Children's Gift of the Year 2019! Just select ‘GIFT A BOX’ on the homepage and tell us the name of the lucky little cook who will be receiving it. Your cart will automatically show it as a gift and only charge you for one month (which you can amend to an ongoing subscription if needed). Orders placed by 21st of the month will be delivered early the next month
Yes, though how much depends on your child’s age and ability. You will be the best judge of how much help your little cook will need but we come from the philosophy of trusting kids to know their limits and to ask for help when they need it. Having said that you should supervise at all times and give particular assistance when using the oven/hob and knives. Check out the Extra Info tab in the footer for the sort of skills you can expect by age
Yes, we include all the dry ingredients you will need to make our recipes. All you will need to add is a few fresh/wet items such as honey and banana (but we will email you before your box arrives to let you know what you'll need so you and your little cook can get cooking as soon as it drops through the letterbox!)
We always try to suggest alternative ingredients on our recipe cards if they include allergens. If your little cook still isn't able to eat the recipe then please contact us and we will try to send you an alternative recipe tailored to your little cook’s needs. The only allergens we aren't always able to cater for are eggs and our boxes usually contain nuts.
Yes. Unless you have ordered multiple boxes or bought an apron with your box.
Our recipes do often call for a blender or food processor to blitz nuts into flour or dates into caramel!
Yes. We removed lamination from our boxes to make them fully recyclable and the packaging we use for food is 100% recyclable (we are also investigating compostable packaging as a further step)